Frequently Asked Questions

Kishuna Technology is a leading healthcare software solutions provider specializing in Hospital Management Systems, OPD Management, Pathology Management, Dental Management, and Blood Bank Management. We serve hospitals, clinics, diagnostic centers, and healthcare facilities across India.

We serve a wide range of healthcare facilities including private hospitals, medical colleges, diagnostic centers, IVF clinics, specialty clinics, dental practices, pathology labs, blood banks, and healthcare chains of all sizes.

Yes, we offer both deployment options. Cloud-based solutions provide accessibility from anywhere with internet connectivity, automatic updates, and reduced IT infrastructure costs. On-premise solutions offer complete data control and customization for organizations with specific security requirements.

Our HMS includes patient registration, appointment scheduling, OPD/IPD management, billing and invoicing, inventory management, pharmacy management, lab integration, doctor scheduling, staff management, reporting and analytics, and mobile app integration.

Our OPD system manages patient registration, queue management, doctor scheduling, consultation notes, prescription management, billing, and follow-up appointments. It includes features like SMS notifications, online appointment booking, and real-time queue status updates.

Our pathology system includes sample collection tracking, test management, result entry and validation, automated report generation, quality control, inventory management for lab supplies, machine integration, and billing integration with barcode support.

Yes, our software is highly customizable. We offer specialized modules for dental clinics, eye care centers, fertility clinics, dialysis centers, and other medical specialties. Each module is tailored to meet specific workflow requirements and industry standards.

Implementation time varies based on facility size and complexity. Small clinics can be operational within 1-2 weeks, medium-sized hospitals within 2-4 weeks, and large hospitals may take 4-8 weeks including data migration, customization, and comprehensive staff training.

Our implementation includes requirement analysis, system configuration, data migration from existing systems, customization based on workflows, staff training, testing and quality assurance, go-live support, and post-implementation support for smooth transition.

Yes, we provide comprehensive training for all user levels including administrators, doctors, nurses, lab technicians, and support staff. Training includes hands-on sessions, user manuals, video tutorials, and ongoing support to ensure smooth adoption.

We provide 24/7 technical support via phone, email, and remote assistance. Our support includes bug fixes, regular software updates, performance optimization, user assistance, and system maintenance to ensure smooth operations.

We implement industry-standard security measures including 256-bit data encryption, secure user authentication, role-based access control, audit trails, regular automated backups, and compliance with healthcare data protection regulations.

Yes, we provide regular software updates including new features, security patches, bug fixes, and performance improvements. Cloud-based systems receive automatic updates, while on-premise systems receive scheduled updates with minimal downtime.

Our pricing is based on the number of users, modules required, and deployment type. We offer flexible pricing models including one-time license fees, monthly subscriptions, and annual plans. Contact us for a customized quote based on your specific requirements.

Yes, we offer free demos and trial periods for qualified prospects. Our demo includes a walkthrough of key features, and the trial period allows you to test the software with your actual workflows before making a purchase decision.

No, we believe in transparent pricing. All costs including software license, implementation, training, and first-year support are clearly outlined in our proposal. Additional costs may apply for extensive customizations, data migration from complex systems, or additional training sessions.